AN EVALUATION OF THE IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) ON THE DEVELOPMENT OF BANKING SERVICES (CASE STUDY: IRAN)

چکیده مقاله

The appearance of ICTs has changed the nature of modern society. Research and development activities concerning the application of ICTs in modern banks and other institutions assume great significance in Iran and other developing country. The empirical study reveals very interesting findings such as active association of banking personnel with ICTs and wider utilization of ICTs in the Banks. The study clearly established that ICTs are personally, professionally, organizationally and socially beneficiary to a great extent in Banks. But ICTs are not promoting personal management and human resource development in banks in view of their built-in limitations, according to the study

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