بررسی تاثیر پیاده سازی سیستم مدیریت دانش بر عملکرد مالی سازمان با تاکید بر نقش میانجی قابلیت یادگیری سازمانی در بانک خاورمیانه

چکیده مقاله

This study aims to investigate the mediating role of organizational learning capability in relationship between knowledge management implementation and financial performance. The importance of studying financial performance has been admitted and investigated in many researches. Therefore, this study aims to improve performance of Middle East Bank considering knowledge management and organizational learning variables. Statistical population of this research consists of chairmen and managers of branches of Middle East Bank in Tehran. A questionnaire with Lickert’s 5 scale spectrum was used. The questionnaire was distributed among 70 managers. Findings showed that learning capabilities mediates the effect of knowledge management implementation on financial performance and ultimately some suggestions to improve financial performance have been offered.

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